Accountabilities

• Manage daily cargo booking coordination for narrow-body flights, ensuring optimal space utilization.
• Interact regularly with customers, freight forwarders, and station teams to identify shipment opportunities suitable for narrow-body aircraft.
• Coordinate with the hub operations team for load planning, acceptance, and flight readiness.
• Track flight-wise performance and highlight capacity gaps, offloads, or underutilization trends.
• Support the Narrow Body Optimization Manager in implementing capacity allocation plans and product mix strategies.
• Provide quick turnaround on customer queries related to space, acceptance, and routing options.
• Work closely with the revenue and interline teams to channelize small shipments or e-commerce products that fit narrow-body payload profiles.
• Assist in preparing weekly performance updates, route-level analysis, and customer traction reports.
• Contribute to improving shipment handling processes and maintaining strong service quality.

Education & Experience

• Bachelor’s degree is mandatory (preferably in Business, Logistics, Aviation Management, or related field). MBA or Postgraduate qualification would be an added advantage.
• Minimum 5+ years of experience in Sales, air cargo capacity management, load control, or network optimization.
• Experience with narrow-body or low-cost airline operations preferred.
• Strong commercial understanding of shipment profiles and commodities.
• Advanced analytical skills and confident with planning and performance tools.
• Strong communication and stakeholder management, high Excel skills, Power BI a plus.